SUPPORT & ASSISTANCE

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What is JouVideos?

JouVideos provides a venue for people to host and stream their videos, being compliant with the terms of use of this website, totally free. Anyone can view and share videos, and members can upload videos and use other features, FREE of charge.

Daily limit

JouVideos is a free site, but to ensure our registered users get the best performance while using the site, we impose a daily limit of 15 minutes viewing time for guests. If you would like to spend more time viewing videos, please create a free account which will give you unlimited time on the site.

Adult Content for Mature Audiences

JouVideos has an 18+ section featuring videos that are for mature audiences. This may include (but is not limited to) swearing, profanity, partial or full nudity. To view these videos you must register. PLEASE NOTE: JouVideos is NOT a pornographic site and the upload of any pornography of any kind is not allowed and WILL be removed. If you are looking for such material, try Cyntube. Help keep JouVideos clean and fun for everyone.

Copyrighted Content

JouVideos does not allow uploading of copyrighted material. This includes anything that may be copyrighted, e.g. music videos, films, short films etc. If any material is found on the site that breaches copyright laws it will be removed immediately and without notice. If you find any clips on the site that may be inappropriate or copyrighted, please use the "Report this video" link in the "Flag/Interact" section underneath each video.

How do videos get featured?

Featured videos can displayed by default based on the number of hits and rating a particular video receives or directly assigned by the website administration. A user cannot assign a featured video, as this would result in every user featuring his own videos and bloating this way the relative content pages of the website.

Login/Password

The website keeps asking for password and login even though I put in my username and password correctly.

This could be due to the way cookies are set to be handled on your system, so here are the steps to check your cookies for your browser.

1. Go to the Tools menu
2. Choose "Internet Options"
3. Select the "Privacy" Tab
4. Choose "Advanced"
5. First and Third Party Cookies should be set to "Accept".
The steps described above are for Internet Explorer^TM, but should be similar for other browsers. In any case, we strongly reccomend using a modern, web standards-compliant open-source - based browser, such as Mozilla Firefox and not a closed-architecture obsolete browser other companies may provide, because such pieces of software are often deprecated in terms of web standards support and usability.
If your cookies are not set to be accepted by your browser, please change this setting and try logging in again.

How do I change my password?

1. Login to your JouVideos account.
2. Click on the 'Profile' link, located in the User Panel (top right of the page).
3. Enter the new password in the 'Password' and in the 'Retype Password' fields.
4. Click the 'Save changes' button at the bottom of the page.

I forgot my password. How can I log back into the site?

If you forgot your password, you can retrieve it here: http://www.jouvideos.com/recoverpass.php.

Can I change my username?

No. Your username can not be changed.

What are "tags"?

Keywords assigned to videos are called "Tags". The purpose of tags is to help describe or identify a video. Tags help you label videos you upload so that other people can find them more easily.

How do I remove/delete a video?

To remove/delete one of your videos, simply log in to your account and click on "My videos" link, located in the user panel (top right of the page) or go directly to http://www.jouvideos.com/my_video.php and click on the "Delete this video" button, next to the video you would like to remove. You can only delete videos that YOU have uploaded.

How do I find videos of interest to watch?

1. By clicking on the Videos link (top left of the page) a list of features and ways become available to you, by which you can find videos of interest. In the Videos page, you can view Most Recent, Most Viewed, Most Discussed, Top Favorites, Top Rated, Recently Featured or Random videos, by clicking on the appropriate link.
2. If you know what you're looking for, you can search for videos using the Search box.
3. You can also use the Channels link (top left of the page) to browse the site to find videos in a more specific area (for example, "Music" or "Funny").
4. By subscribing to a particular member of interest, you'll be notified whenever they upload new videos.
5. You can also use the Search box and Users link to search for videos submitted by a particular member.